Guidelines of Passenger Freight

A passenger’s excess luggage is considered air freight and can be sent to her/his destination through airport customs at a reduced cost by issuing an airway bill.

Generally all kinds of goods which has no governmental obligations for export or air transport, are permitted to be shipped as passenger freight.

Exceptional cases are contingent on the relevant customs rules and regulations of the country of origin.

To avoid any problems, passengers should check the above mentioned line items before shipping their freight.

The best way to insure passenger compliance with the stated rules is to consult your local SACS agency for expert advice.

Which goods are forbidden to be shipped as passenger freight?

According to regulations; generally speaking, shipping items that may cause any probable dangers for passengers like perfume, shampoo, cosmetics, alcohol, syrup, lemon juice, vinegar, pickles etc., are forbidden. Contact us on any of the above for further information.

As per governmental and customs rules shipping valuable antiques, handwritten books, artworks considered as national heritage treasure, rare Iranian miniature paintings of cultural provenance, gold and silver, precious stones and semi-precious stones, national currency, original paintings, carpets and rugs, guns, weapons, films, cassettes and CDs are forbidden.

Contact us of any of the above for more information at telephone/e-mail

Is it necessary for passengers to be present at the airport for air freight shipments?

According to customs regulations; for shipping passengers’ freight, presence of the passenger or one of his/her family members with valid ID documents and the passenger’s ticket and passport is essential.

What type of packing is appropriate for passenger air freight?

All air freight should be packed so as to prevent any movement of the contents.

Fragile items should be packed using materials that act as a buffer against probable shocks and jostling.

The empty space inside the packages should be filled with buffer materials.

Shipments with high volume should be packed in appropriate packages or at least wrapped securely in a number of layers of buffer materials such as bubble wrap plastic.

Mirrors and picture frames must be packed in wooden boxes.

Some shipments classified as dangerous goods, according to international packing regulations which requires UN approved packaging.

For detailed advice on shipping dangerous goods contact us.

Optimum time for shipping air freight

Cargo is normally accepted in customs every workday from 8 A.M to 3 P.M all over Iran, whereas Thursdays and Fridays are off days.

For further information and arrangements please contact us.

How is air freight cost calculated?

The rate of the air freight shipment depends on the weight, volume and the rate specified by the airline carrier, the point of origin and final destination.

Normally the rates are different for weights of: minimum, normal (45 kg), 100 kg, 300 kg, 500 kg and 1,000 kg.

The air freight rate decreases commensurate with weight increases.

For the benefit of the passengers and to offer them the best possible rate, a standard break point is the measure. For example for a weight of 100 kg, the break point is 84. Thus for shipments weighing over 84 kg the rate of 100 kg is applicable which is a lower rate.

Example: The rate for air freight from Tehran to New York:

+45 kg ……………………. $5.25 US

+100 kg …………………… $4.40 US

The break point is 84. Hence a passenger who has 88 kg of air freight can use the lower rate ($4.40 US) applied for weights of more than100 kg rather than the charge of $5.25 US assessed for weights of more than 45 kg. In this example the passenger should pay $440.00 US instead of paying $462.00 US

In addition to the air freight rate which is calculated relative to weight, other charges in different airlines include the following:

1- The cost of airway bill issuance

2- Value added tax

Contact us on any of the above for further information on rate inquiries at telephone/e-mail

How is the weight of air freight calculated?

In case the passengers’ freight or commercial freight has capacious dimensions relative to its weight, the weight chargeable is calculated using this formula:


Airlines generally consider 166/7 kg weight for 1 cubic meter space to calculate weight charges.

The factors mentioned below can affect the delivery time of air freight:

1- The number of flights from the country of origin

2- The reservation made by the airline according to the passenger’s route needs.

3- The transit rules in the third country

Generally air freight reaches any destination in 4 to 5 calendar days.

How to track air freight on-line

You can track all air freight worldwide on-line 24 hours a day through this site.

How is air freight delivered to its destination?

After checking on-line, contacting the airline at the point of destination, and having made sure your air freight has arrived, you can start procedures to clear your freight from customs.

Contact us on any of the above for further information at telephone/e-mail

The storage and warehouse holding rules depend on the company and the country regulations at the point of destination and is not related to the rules of the company and country of origin.

It is very good advice that you be well-informed of the warehouse storage and airport rules of the country of destination.

The best recommendation is to surf the net for the mentioned rules or you can refer to persons, friends and relatives who have real experience in these matters for accurate information.

How to amend airway bill information

If you want to amend any information on the airway bill, the airline agent in the country of origin should handle that procedure. The charge of the amendment varies from airline to airline.

What should you do if the shipment is damaged?

If the consignee of the shipment notices any damages to the freight, he/she must compile a damage report before taking the goods out of customs and the airport. The complainant must also and collect the required documents including the report, pictures of the damaged goods and other evidence. Then he/she should refer to the airline office in the country of destination with a written and documented request to receive a just indemnity.

It is recommended that passengers pack their freight as securely as possible to avoid any possible damages in-flight and during handling. Shipping goods which are readily available and inexpensive in the country of destination is impractical.